IT & LOW VOLTAGE

The command center forIT service businesses.

Manage clients, recurring contracts, service tickets, subcontractors, credentials, and invoices — all secured and organized.

Secure VaultEncrypted
Acme Corp — Router192.168.1.1
Johnson Office — NASsynology.local
Sunrise Dental — Wi-FiSunriseStaff
12 entries
Unlocked
Auto-locks in 18 min

Illustrative — the shape of a vault entry. Not a screenshot.


THE PROBLEM

IT businesses juggle too many tools.

Three failures show up in almost every IT shop we talk to, and all three are the same problem wearing different clothes: the record lives somewhere nobody can search.

01

Client credentials in a spreadsheet

Passwords, Wi-Fi keys, server logins — all in an unencrypted Excel file. One data breach away from losing every client.

02

Monthly retainers tracked manually

You have 12 clients on monthly contracts. Invoicing each one manually every month costs you hours you don’t have.

03

No ticket system — just texts and emails

Client calls get lost. No one remembers who said what. Tickets fall through without a proper queue.

BUILT FOR IT TEAMS

One platform. Every client. Fully secured.

From the first ticket to the monthly invoice, SUITE keeps your IT business organized, your client data encrypted, and your billing on autopilot.

Secure Vault — encrypted storage for client passwords, Wi-Fi, server credentials
Recurring contracts — auto-invoice monthly retainer clients without lifting a finger
Client CRM — full profile, equipment list, site notes, and complete ticket history
Subcontractor management — 1099 docs, pay tracking, agreements
Professional proposals with e-signature and client approval
Uptime monitor — watch client-facing systems from your dashboard
Sales pipeline — track leads from first contact to signed contract
Client statements — generate a printable statement for any client in one click
Expense tracking — log expenses by vendor and category, income vs. expenses at a glance
Receipts — store and organize receipts, linked to jobs or expenses
Public business profile — a shareable page where clients see your services and reviews
Reports & exports — CSV exports for 1099s, mileage, and transaction history

The Client Record

Every client, one searchable place

Members
SUITE member list showing client records with contact details and history

A real SUITE screen from our demo account.

The history stops living in an inbox.

Contacts, site notes, equipment, job history, tickets and invoices attach to the same client record — so the answer to “what did we do for them last time?” is a lookup, not an archaeology project.

FOR US-BASED IT COMPANIES

Built for the US IT market.

01

W-9 & 1099 Ready

Track all subcontractor payments for year-end 1099 reporting. Export ready for your accountant.

02

Stripe Billing

Accept ACH, card, and Apple Pay for recurring monthly retainers or one-time service invoices.

03

Mileage Deductions

Track every client site visit for IRS mileage deduction at $0.725/mile. Auto-calculated per year.

04

US Phone (10DLC)

Text clients from a registered local US number. Fully 10DLC compliant.

Para Empresas de TI en México

Diseñado para el mercado de TI en México.

01

Pagos con tarjeta

Cobre contratos mensuales y servicios puntuales con tarjeta vía Stripe.

02

CFDI 4.0 (próximamente)

Genere facturas CFDI para sus clientes empresariales directamente desde SUITE con sello digital.

03

Kilometraje SAT

Registre visitas a clientes para deducción de gasolina ante el SAT. Reporte listo por año fiscal.

04

Español nativo

Propuestas, facturas, correos y cotizaciones completamente en español mexicano para sus clientes.

BUILT FOR IT AND LOW-VOLTAGE

Seven things a general CRM will not do for you

These are the parts of an IT business that generic software leaves you to solve with a spreadsheet and a reminder.

01

Helpdesk ticketing

Clients raise tickets, your techs respond, and the whole thread stays attached to the client record — so the history does not live in someone’s inbox.

02

Uptime monitoring

Track whether your clients’ sites and services are actually up, from inside the same system you invoice them from.

03

SSL certificate monitoring

Certificate expiry is the outage nobody schedules. SUITE watches expiry dates across the domains you manage so a renewal never surprises you.

04

Client status pages

Publish a status page for a client instead of answering the same “is it down?” call five times.

05

Scheduled task management

View, add and remove cron jobs on a server you manage over SSH, without leaving SUITE.

06

Network documentation

Keep the network layout, addressing and device notes for each client alongside their contacts, jobs and invoices.

07

Encrypted credential vault

Client credentials, device passwords, IPs and serials stored encrypted at rest, with access recorded. Every client network in one place instead of a spreadsheet.

WEB FORMS & BOOKING

Take a support request without another ticket tool.

A client with a down network should not have to find your email address. A form on your site captures the site address, the service type and how urgent it is, and the request lands as a member, a lead and a pending job at once.

Simple pricing. No surprises.

$29.99 per month · all features included. No contracts. Cancel anytime.